FAQ FAQ

I have lost a belonging.
If you know where you lost it, please contact the relevant facility directly.
If you do not know, please contact the Disaster Control Center (+81-87-825-5888).
What are the parking lot fees?
Where can I buy a parking lot commutation ticket?
You can buy them at Underground Parking Complex Management Office on B1.
Do you offer any discount tickets for the parking lot?
You can buy a money-saving commutation ticket.
For details, click here.
Do you have a parking lot for bicycles?
It is in the basement of the Hall Building. The entrance is next to Tanba Kurodori Farm on the first floor of the Hall Building.
Can I borrow a wheelchair/stroller?
Please contact Information on the first floor of the Hall Building.
Do you have a smoking area?
A smoking area is provided on the eighth floor of the Tower Building.
The other areas of the building and the area around Takamatsu are non-smoking areas. We appreciate your understanding.
Do you have coin-operated lockers?
It is next to Tanba Kurodori Farm on the first floor of the Hall Building.
Do you have nursing rooms and diaper changing rooms?
Please see the floor map.
Do you have multipurpose lavatories or ostomate lavatories?
Please see the floor map.
Do you have automated external defibrillators (AEDs)?
AEDs are placed in front of the Information Desk on the first floor of the Hall Building and in the Disaster Center.
Where is the information desk?
It is on the first floor of the Hall Building.
Do you have an ATM?
There is an ATM on the first floor of the Tower Building.
Where is the taxi stand?
It is in the front of Takamatsu Symbol Tower.
The event I plan to participate in is not on the event calendar. Will it be held?
We post event information based on the information provided by the event hosts.
For the details of each event, please contact the event host directly.
Can I visit the observation deck?
The Tower Building Observation Deck (30F) is open from 10:00 to 11:00 and 15:00 to 17:00. However, since it is inside the ALICE IN TAKAMATSU store, the service hours may be restricted.
There is an observation space on the eighth floor of the Hall Building and the Tower Building. However, it may be closed when it is bad weather.
I want to visit as a part of a school field trip.
We accept it at E-TOPIA Kagawa.
I want to use the facility for an event or meeting. Where should I apply for this?
Please see the Hosts page.
I want to rent an office in Symbol Tower. What should I do?
May I use the facility photos on your website?